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Frequently Asked Questions

Leasing Questions

No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.

Our apartment homes are priced individually based on the amenities and features.

Application fees are $65 per applicant. You may pay these online by credit or debit card or in office with a personal or cashiers check. All application fees are nonrefundable.

Applications may be found under the Floorplans tab of our property website, or you can stop in the office for a paper application during business hours.

Residents are responsible for paying their electric bill through Ameren, and will pay for Water, Sewer, and trash in addition to their monthly rent.

Security deposits will vary depending on qualifying criteria. The standard deposit is $300.00 but can increase based on screening results.

Rent is always due on the first and a $75 late fee is assessed on the 6th of every month (including Sundays and holidays). There is an additional $5 charge per day until the rent payment is made in full.

You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments.

Up to 2 pets, cats or dogs, are allowed. Before any pets are allowed in the apartment a one-time, nonrefundable pet fee is required to be paid. It is $325 for 1 pet and $425 for 2 pets. Monthly pet rent is $40 for the first pet and an additional $10 for the 2nd pet. There are no weight restrictions. Breed restrictions apply, please contact the office for details. 
 

Resident Questions

Yes, if the lease buy-out fee has been paid. A 60-day notice is required before vacating your apartment, and the lease buy-out fee is $2500. Please make sure that you reference your signed lease agreement and confirm policies with your Property Manager as there could be unique circumstances.

Yes, service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice and a copy of your military orders.

If you love our apartments and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.

You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if you are enrolled in our online services.

Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in, or staying longer than 7 days, they will need to fill out an application to be added to your lease agreement.

We require a 60-day written notice, which you are responsible for, prior to move-out. If you need to move-out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.

All of our apartment homes are cable and internet ready. Charter Communications and AT&T are our community cable and Internet providers.

All residents are required to maintain renters insurance with at least $100,000 worth of liability coverage. We recommend using ePremium. You may choose to opt out of the renter's insurance requirement for an additional monthly fee of $15.

You are allowed to use gas grills on the property if you are located on a ground floor and the grill is situated 10 ft or more from the building, per local fire codes. No grilling is permitted on a balcony or within 10 ft of a building. We also provide a gas grill at our pool area for resident use.

If you are locked out during business hours, you can come to the office to be let back in your apartment. Outside of business hours, you will need to contact a locksmith.

If you have lost your keys, you may have new keys made at our office during business hours for a small fee.

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