Do I need an appointment? Do you take walk-ins?
No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.
Why do your prices have ranges?
The prices will range on each floor plan depending on the updates and/or additional amenities, such as vaulted ceilings or a fireplace, included with the apartment.
What is the application fee and is it refundable?
Application fees are $50 per person 18 and older occupying the apartment. You may pay these online by credit or debit card or in office with a personal or cashier’s check. All application fees are nonrefundable.
How do I apply?
Applications may be found under the “Floorplans” tab of our property website, or you can stop in the office for a paper application during business hours.
Which utilities do I pay?
Residents are responsible for paying their electric bill through Ameren, and will pay for Water, Sewer, and trash in addition to their monthly rent.
Do you require Renter’s Insurance?
All residents are required to maintain renter’s insurance with at least $100,000 worth of liability coverage. We recommend using ePremium.
What is the security deposit?
Security deposits will vary depending on qualifying criteria. The standard deposit is $250.00 but can increase based on screening results.
When is my rent payment due?
Rent is always due on the first of the month.
What day of the month am I liable for a late charge?
Rent is always due on the first and a $75 late fee is assessed on the 6th of every month (including Sundays and holidays). There is an additional $5 charge per day until the rent payment is made in full.
How can I pay my rent?
You can pay rent by setting up your online portal on our property website. This allows you to use a bank account or credit card to make payments. You can also pay with a personal or cashier’s check in the office.
What kind of pets do you allow? How many pets may I have?
Up to 2 pets, cats or dogs, are allowed. Before any pets are allowed in the apartment a one-time, nonrefundable pet fee is required to be paid. It is $250 for 1 pet and $400 for 2 pets. Monthly pet rent is $30 for the first pet and an additional $15 for the 2nd pet. There are no weight restrictions. Breed restrictions apply, please contact the office for details.
If I get a job transfer, can I break the lease?
Yes, if the lease buy-out fee has been paid. 60-day notice is required before vacating your apartment, and the lease buy-out fee is $2,000.00.
How can I refer a friend?
If you love Hunter’s Ridge Apartments and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.
If something needs to be repaired in my apartment, how do I report it?
You may call the office or submit an online work order through your online portal. In the event of an emergency during a time when the office is closed, you can contact our on call emergency maintenance line.
There is a person who might be staying with me for a while, is that permitted by the lease?
You are allowed to have guests overnight; however, if someone is permanently moving in, or staying longer than 7 days, they will need to fill out an application to be added to your lease agreement.
I will be moving out. What do I need to do?
We require a 60-day written notice prior to move-out, during which time you are responsible for rent and utilities. If you need to move-out at the end of your lease term, please remember to come in at least 60 days prior to your lease expiration to fill out the notice to vacate form.
Do you have cable/Internet services?
All of our apartment homes are cable and internet ready. Charter Communications and AT&T are our community cable and Internet providers.
Can I grill on property?
You are allowed to use gas grills on the property if you are located on a ground floor and the grill is situated 10 ft or more from the building, per local fire codes. No grilling is permitted on a balcony or within 10 ft of a building. We also provide a gas grill at our pool area for resident use.
I’m locked out of my apartment/garage. What do I do?
If you are locked out during business hours, you can come to the office to be let back in your apartment. Outside of business hours, you will need to contact a locksmith.
I’ve lost my apartment and/or mailbox keys. What do I do?
If you have lost your keys, you may have new keys made at our office during business hours for a small fee.